Returns & Exchanges
 

We want you to love your shirt. Truly.

Every tee from Cleveland’s Cool is designed with care and printed on high-quality materials because we believe great shirts should look good, feel good, and last. As a small, local business based in Cleveland, we stand behind what we make.

That said; if you’re not completely happy with your purchase, we’ve got you covered.
 

30-Day Happiness Guarantee

If for any reason you’re unhappy with your order, you have 30 days from the date of delivery to request a return or exchange.

We believe you’ll love your high-quality tee; but if it’s not the right fit, style, or vibe for you, we’ll make it right.
 

How to Start a Return

Just reach out to us and we’ll guide you through the process.

Please contact us through the email listed on our contact page here:
https://www.clevelandscool.com/contact-8
 

Include:

• Your order number

• The item(s) you’d like to return or exchange

• A brief note letting us know what’s going on

We’ll respond as quickly as possible — real people, not robots.
 

We’re incredibly grateful for your support of our small business. When you shop with us, you’re supporting local creativity and craftsmanship — and that means everything.
 

If you have any questions at all, don’t hesitate to reach out. We’re here to help.